🎉 Big news from Volo NXT! We're proud to announce that Volo NXT is now an official Twilio Consulting Partner. This partnership strengthens our CX ecosystem and deepens our ability to help organizations modernize customer engagement through cloud-native communications and AI. Together with Twilio, we'll help our customers: 🔹 Design and implement modern Twilio Flex contact center solutions 🔹 Accelerate AI-powered CX across voice and digital channels 🔹 Integrate CRM, enterprise systems, and custom workflows 🔹 Deliver scalable, omnichannel experiences — from strategy to optimization At Volo NXT, we believe exceptional CX comes from pairing the right technology and AI ...

We’re excited to share another important step in expanding the Volo NXT partner ecosystem through the Genesys Referral Program, powered by PartnerStack. This partnership marks an important milestone as we continue building an ecosystem that connects enterprises and BPO providers with leading CX, CCaaS, AI and transformation solutions. Through our relationship with Genesys, Volo NXT can help identify and connect qualified customer opportunities where Genesys Cloud CX can support contact center modernization, AI adoption, omnichannel engagement and improved customer and agent experiences. For Volo NXT, the opportunity is clear: combine our enterprise relationships, BPO ecosystem, CX expertise and go-to-market capabilities ...

Honored to share that our CEO Bryce Hayes, has been named a winner at the AI Customer Experience Summit Awards for Top CX Outsourcing. Huge thanks to Atonom for hosting a summit that's driving one of the most important conversations in our industry: how AI and human expertise come together to reshape customer experience and the future of outsourcing. And for everyone building alongside with him at Volo NXT, this recognition belongs to the whole team. We're focused on rebuilding BPO for the age of AI, pairing world-class global delivery partners with the right technology so our clients get better ...