The Volo NXT Team
Leadership Backed by Deep Operating Expertise
Volo NXT is led by founders and executives with more than 100 years of combined experience across global outsourcing, business transformation, finance, banking operations, and governance. Together, they have built and led multinational delivery organizations across North America, Latin America, Europe, Africa, Asia, India, and the Philippines. Most of them have held CXO roles in public/private companies in the US and India. They are experts in helping clients make smarter outsourcing decisions with speed, confidence, and control.
Investors

Partha De Sarkar
Founder
Partha has over 36+ years of experience in scaling businesses, banking and consulting across Americas, Europe, Asia, Australia and Africa. He has led more than a dozen successful M&A and Divestiture deals. He was the former CEO/MD of HGS (BSE/NSE: HGSL) for 19 years. He was also the past Chairman of the NASSCOM BPO Council in India.

Samya Ahmed
Founder
Samya is a senior banking operations executive and ICF PCC-certified executive coach with more than 25 years of experience. She has leadership experience across Bank of America, ABN AMRO, and HSBC leading global operations, risk, and strategic transformation initiatives. She coaches and mentors senior leaders on performance, transition, and change.

Kathy Hamburger
Founder
Kathy Hamburger is a global executive and former CEO, President, and COO with a track record of scaling and exiting multinational BPO companies. She has led complex transformations, earned board roles, and driven growth through acquisition strategies. She has extensive expertise in global operations especially in India and the Philippines.

Srinivas Palakodeti
Founder
Pala is a Finance and Governance leader with 36+ years of experience, across investment banking, financial services, media & entertainment, telecom and BPM. Served as Global CFO at Hinduja Global Solutions Ltd (HGS), a publicly listed company for 15 yrs
CEO

Bryce Hayes
CEO
Bryce has over 30 years of experience leading global contact center and BPO operations across North America, Latin America, Europe, Africa, and Asia. He has held senior leadership roles at organizations including HGS and Telarus, helping enterprises modernize customer operations, optimize delivery models, and drive measurable business outcomes.
Management Team

Adam Lightfield
Team
Adam leads growth at Volo NXT, driving direct sales, building pipeline, and working with delivery partners to connect clients with the right customer experience solutions. His background spans enterprise sales, demand generation, client success, and commercial strategy, with leadership roles at TTEC, FIS, HGS, and Alorica. As founder of RevGen, he has also helped BPO, CX, technology, and services companies build scalable sales organizations and expand into new markets. Adam brings a practical approach to growth, connecting strategy, people, and execution to turn opportunities into lasting client relationships.

Patrick Wright
Team
Patrick leads Volo NXT’s channel strategy, working with technology advisors, referral partners, and distributors to bring contact-center and BPO solutions to their clients. His focus is on building strong partner relationships and making Volo NXT a dependable resource throughout the sales process. He works with partners to understand client needs, identify the right solutions, and connect them with the delivery expertise to move forward with confidence. At the heart of his role is a straightforward commitment: helping partners grow their business with a team that has their back.

